Terms & Conditions for Venperf Innovation Malaysia

Effective Date: 18 May 2026

Welcome to the website of Venperf Innovation Malaysia (“Venperf”, “we”, “our”, or “us”).

By accessing or using our website, services, vending machines, or related platforms, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

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1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations
• Infringe the rights of others
• Interfere with website security or operations
• Attempt unauthorized access to systems or data

We reserve the right to suspend or terminate access for misuse of the website.

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2. Products & Services

Venperf Innovation Malaysia provides perfume vending machine services and related fragrance products.

All product descriptions, pricing, availability, and specifications are subject to change without prior notice.

We reserve the right to:

• Modify or discontinue products or services
• Refuse service at our discretion
• Limit product availability

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3. Payments

Payments made through vending machines or online channels must be completed using approved payment methods.

You agree that:

• All payment information provided is accurate
• You are authorized to use the selected payment method
• Transactions may be subject to verification and security checks

Venperf is not responsible for delays caused by third-party payment providers.

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4. Refunds & Exchanges

Due to hygiene and product safety considerations, all sales are generally final unless:

• The product dispensed is defective
• Incorrect item is dispensed
• Payment was charged without successful dispensing

Refund or replacement requests must be submitted within [7] days with proof of purchase.

Venperf reserves the right to assess and approve refund requests at its discretion.

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5. Intellectual Property

All website content including:

• Logos
• Branding
• Images
• Product names
• Text
• Designs
• Graphics

are the intellectual property of Venperf Innovation Malaysia unless otherwise stated.

You may not reproduce, distribute, modify, or use any content without prior written permission.

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6. Limitation of Liability

To the fullest extent permitted by law, Venperf shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business
• Website interruptions
• Technical issues
• Third-party service failures

All services and products are provided “as is” and “as available”.

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7. User Submissions

If you submit reviews, feedback, inquiries, or suggestions:

• You grant Venperf the right to use such content for business and marketing purposes
• You confirm the content does not violate any laws or third-party rights

We reserve the right to remove inappropriate or offensive submissions.

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8. Third-Party Links

Our website may contain links to third-party websites or services.

Venperf is not responsible for:

• Third-party content
• External website practices
• Third-party privacy or security policies

Accessing third-party websites is at your own risk.

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9. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for details regarding how we collect and use your information.

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10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated terms will be posted on this page with the revised effective date.

Continued use of the website constitutes acceptance of the updated terms.

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11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Malaysia.

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12. Contact Information

For inquiries regarding these Terms & Conditions, please contact:

Venperf by DM Fragrance
Email: venperfinnovationmalaysia@yahoo.com
Phone: 016 865 6244
Location: Petaling Jaya Selangor